Terms and Conditions
GR8DRV Terms and Conditions
1. Introduction
(a) These Terms and Conditions (“Terms”) govern the provision of driving instruction services by GR8DRV (“the School”, “we”, “us”, or “our”) to the student (“you” or “the Student”) and, if the Student is under 18 years of age, to the Student’s parent or legal guardian. In these Terms, “you” means the Student and, where the Student is under 18 years of age, also includes the Student’s parent or legal guardian.
(b) By making payment for, booking, or attending lessons, you agree to be bound by these Terms.
(c) Where the Student is under 18 years of age, the Student’s parent or legal guardian enters into these Terms on their own behalf and on behalf of the Student, and is responsible for ensuring the Student’s compliance with these Terms.
(d) Where the Student is under 18 years of age, both the Student and their parent or legal guardian are jointly and severally liable for all obligations, liabilities, and indemnities under these Terms.
2. Lesson and Lesson Packages
(a) Lessons may be purchased individually or as part of a package. Only students with more than 30 logbook hours are eligible to purchase an individual base lesson.
(b) Students with less than 30 logbook hours are required to purchase the 8-lesson pack.
(c) Lessons are 1.5 hours in duration and are topic specific education blocks.
(d) Night lessons are 1 hour in duration and 1 hour is logged.
(e) Individual P’s Test Simulation lessons are 2 hours in duration.
(f) A lesson is deemed “used” if the Student attends, or if the Student cancels or reschedules with less than 24 hours’ notice.
3. Expiry of Lesson Packages
(a) All lessons purchased, whether individually or as part of a package, must be used within three (3) years from the date of purchase. Any unused lessons after this period will expire, are non-refundable and the school is not required to provide the lesson.
(b) Expired lessons are forfeited and are not redeemable for cash or credit, except as required by the Australian Consumer Law.
4. Lesson Fees and Surcharges
(a) Base Lesson Fee: The base lesson fee for a 1.5 hour education block is $142.50.
(b) The School offers the following services:
i. GR8DRV Education:
A structured program of 8 driving lessons, each lesson being 1.5 hours in duration. The total fee for the GR8DRV Education program is $1,140.
ii. GR8DRV P’s Practice:
A two-hour education session focused on preparing the Student for the P’s driving test. The fee for the GR8DRV P’s Practice session is $190.
iii. GR8DRV Test Day Pack:
A three-hour service provided on the day of the Student’s driving test, which includes a pre-test warm-up lesson, use of the School’s vehicle (with insurance cover), and presentation of the Student to the RMS as a qualified GR8DRV Education student. The fee for the GR8DRV Test Pack is $285.
(c) Night Hours Surcharge: An additional fee of $20.00 applies to lessons conducted during night hours (as defined by the School).
(d) Public Holiday Surcharge: An additional fee of $20.00 applies to lessons conducted on public holidays.
(e) All fees and surcharges are inclusive of GST unless otherwise stated.
(f) The School reserves the right to increase lesson fees and surcharges at any time. If the price of lessons increases within the three-year validity period of a package, a surcharge equivalent to the difference between the original and current lesson price will be payable for each lesson taken after the price increase. The School will provide at least 14 days’ notice of any fee or surcharge increase.
5. Bookings and Cancellations
(a) Lessons must be booked in advance and are subject to availability.
(b) To cancel or reschedule a lesson, you must provide at least 24 hours’ notice prior to the scheduled lesson time.
(c) If you cancel or reschedule a lesson with less than 24 hours’ notice, or fail to attend a scheduled lesson, the School reserves the right to charge a cancellation fee equivalent to the full price of one lesson in your package or at the current lesson rate, as applicable.
(d) The School may cancel or reschedule lessons due to instructor illness, vehicle unavailability, or other unforeseen circumstances. In such cases, the School will use reasonable endeavours to provide as much notice as possible and will reschedule the lesson at no additional cost to you.
(e) Refunds will only be provided as required by law, including the Australian Consumer Law, in the event of a major failure or as otherwise determined by the School in its absolute discretion.
6. Payment Terms
(a) Payment for lessons and packages must be made in advance unless otherwise agreed in writing.
(b) Payments for lessons and packages are non-refundable except as required by law.
(c) If payment is not received by the due date, the School reserves the right to refuse service, cancel bookings, or terminate these Terms.
7. Student Obligations
(a) The Student must hold a valid learner’s permit or driver’s licence as required by law and must bring this permit or licence to each lesson.
(b) Failure to produce a valid permit or licence at the commencement of a lesson may result in forfeiture of the lesson and the applicable fee.
(c) The Student must comply with all road rules and instructions given by the instructor.
8. School’s Rights
(a) The School reserves the right to refuse or terminate lessons if, in the instructor’s opinion, you are unfit to drive or pose a safety risk.
(b) The School may substitute instructors or vehicles as necessary.
9. Limitation of Liability
(a) To the extent permitted by law, the School is not liable for any loss, damage, or injury arising from or in connection with the provision of driving lessons, except as required by the Australian Consumer Law.
(b) Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law or any other applicable law that cannot be lawfully limited or excluded.
(c) Subject to the above, the School’s total liability to you for any claim arising out of or in connection with these Terms is limited to the amount paid by you for the relevant lesson or package.
10. Cheating and Falsification of Logbook Hours
(a) The School is not responsible or liable for any false, misleading, or fraudulent entries made by the Student and/or their parent or guardian in the Student’s logbook, including but not limited to the falsification of logbook hours or records submitted to the RMS or any other authority.
(b) The Student and/or their parent or guardian are solely responsible for ensuring that all logbook entries are accurate, truthful, and comply with all applicable laws and requirements.
(c) To the maximum extent permitted by law, the School disclaims all liability for any loss, damage, penalty, or consequence arising from or in connection with any cheating, falsification, or misrepresentation of logbook hours or records by the Student and/or their parent or guardian.
11. No Warranty provided by the School
(a) The school provides no warranty that after an individual lesson or at the completion of a lesson package the student will pass the P’s driving test. The driving capability of each student is different and capacity to pass the P’s driving test is dependent upon many factors including the amount of practice the student completes before the P’s driving test.
12. Warranty provided by the student and their parent or guardian
(a) The Student (if 18 years of age or older), or the parent or legal guardian (if the Student is under 18 years of age), warrants that, at the commencement of each lesson, the Student will comply and is in compliance with all applicable laws and regulations relating to the consumption of alcohol and drugs while driving.
(b) If the Student breaches this warranty and such breach results in any injury, loss, or damage to the School and/or any third party, the Student (if 18 years of age or older), or the parent or legal guardian (if the Student is under 18 years of age), indemnifies the School against all claims, liabilities, losses, costs (including legal costs on a full indemnity basis), or damages suffered or incurred by the Student, the School, and/or any third party arising from or in connection with such breach.
(c) This indemnity survives the termination or expiry of these Terms.
13. General
(a) If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
(b) These Terms constitute the entire agreement between the parties and supersede all prior agreements or understandings.
(c) The School may assign its rights and obligations under these Terms at any time. The Student or parent/guardian may not assign their rights or obligations without the School’s prior written consent.
(d) The School is not liable for any failure or delay in performing its obligations under these Terms if such failure or delay is due to circumstances beyond its reasonable control.
(e) No waiver of any provision of these Terms is effective unless in writing and signed by the party granting the waiver.
(f) The School may amend these Terms from time to time by publishing the amended Terms on its website or otherwise providing notice to you. The amended Terms will apply to all bookings made after the date of publication or notice. The current version of these Terms is available on request.
14. Governing Law
(a) These Terms are governed by the laws of New South Wales, Australia
For further information or clarification, please see our website at www.gr8drvschool.com or contact GR8DRV at guyreardon@zoho.com.
Acknowledgement
By booking and/or attending lessons, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If the Student is under 18 years of age, the parent or legal guardian acknowledges and agrees to be bound by these Terms on their own behalf and on behalf of the Student.
GR8DRV School
Guy Reardon - guyreardon@zoho.com